Clarify the request
Establish the city, specialty sought, current location, timeframe and whether an existing clinician has made a referral. This helps identify the appropriate next point of contact.
China-side coordination
Hospital access and care coordination in China
Help international patients and families navigate communication and practical handover with appropriate healthcare providers in China.
Enquire about this serviceCoordinate, then confirm
We can assist with communication and practical scheduling when a provider is available. The hospital determines appointment availability, admission and clinical suitability.
Keep medical decisions with clinicians
Diagnosis, treatment choice and medical records review belong to licensed clinical teams. Scope and availability are confirmed before any commitment.
Related services
International patient coordination in China
Practical support for people travelling to China for care, from initial contact to ground arrangements and follow-up coordination.
Explore service →Medical communication and records coordination
Support multilingual communication and the practical handling of medical information between patients and care teams.
Explore service →Post-hospital care coordination
Plan the practical steps after discharge when a patient needs onward care, transport or support at home.
Explore service →See practical situations
Initial enquiry
Tell us where, when and what support is needed
A short description of the route and support required is enough to start. Send any case details directly by email, not through a public webpage.